Frequently Asked Questions
General
What is Pakiza Khaddar?
Pakiza Khaddar is a trusted online clothing store offering premium-quality Khaddar and seasonal fabrics at affordable prices across Pakistan.
Are your fabrics original and pure?
Yes, we guarantee 100% authentic and pure fabrics sourced from trusted suppliers to ensure comfort, durability, and style.
Do you offer both men’s and women’s collections?
Currently, we specialize in women’s fabrics, but we’re expanding soon to include men’s wear and kids’ collections.
How can I stay updated about new arrivals or discounts?
Follow us on Facebook and Instagram (@PakizaKhaddar) or visit our website pakizakhaddar.online for the latest updates and promotions.
How can I contact your customer service?
You can reach us at 📞 0320-0181618 or 📧 pakizakhaddar@gmail.com for any inquiries or support.
Shipping & Delivery
Do you deliver all over Pakistan?
Yes, we deliver nationwide — from big cities to small towns — through reliable courier partners.
How long does delivery take?
Delivery usually takes 3 to 5 working days, depending on your location and order volume.
Is there any delivery charge?
We offer Free Shipping on most orders. However, a small fee may apply for remote areas or urgent deliveries.
Can I track my order?
Yes, once your order is shipped, we’ll send you a tracking number via SMS or email so you can check your parcel status online.
What happens if my parcel is delayed?
Delays can sometimes occur due to weather or courier issues, but we always ensure timely communication and updates to our customers.
Payment Related
What payment methods do you accept?
We currently offer Cash on Delivery (COD) across Pakistan.
Is Cash on Delivery available everywhere?
Yes, COD is available nationwide, including rural areas where courier service is accessible.
Do I have to pay before delivery?
No, you only pay after receiving your parcel — safely and conveniently at your doorstep.
Do you accept bank transfers or Easypaisa/JazzCash?
Yes, for pre-booking or bulk orders, we also accept Easypaisa and JazzCash payments (details provided on request).
What happens if I pay online and don’t receive my order?
Customer trust is our priority. In such cases, we provide full support or refund as per our purchase protection policy.